What personal information do we collect about people who visit our blog, website or app?
When you order or register on our site, as indicated, you may need to provide your name, email address, postal address, telephone number, credit card information or other details to assist you in the process.
When do we collect information?
We collect information about you when you register on our site, place an order, subscribe to a newsletter, answer a survey, fill out a form, use Instant Messaging, open a support ticket, or enter information on our website.
Leave us comments about our products or services.
How do we use your information?
We may use the information we have collected about you when you register, make a purchase, subscribe to our newsletter, respond to a survey or commercial communication, Consult the website or use certain features of the website as follows:
– to personalize your experience and allow us to provide you with the type of content and offers that are most likely to be of interest to you.
– to improve our website to better meet your expectations.
– to enable us to better serve you in response to your requests to our customer service.
– to manage a contest, promotion, survey or other site features.
– to quickly complete your transactions.
– to ask you for assessments and comments on our services or products.
– to follow up after any correspondence (instant messaging, email or telephone requests).
How do we protect your information?
Our website is regularly reviewed for any known security vulnerabilities and vulnerabilities to make your visit as safe as possible.
We regularly use Malware Scanning.
Your personal information is stored in secure networks and is only accessible by a limited number of people, who have specific access rights to such networks and who must keep this information confidential. In addition, all sensitive or financial information you provide to us is encrypted using Secure Socket Layer (SSL) technology.
We put in place several security measures when a user places an order, enters, submits or accesses their information to maintain the security of your personal information.
All transactions go through an access provider and are not stored or processed by our servers.
– help us remember and process the items in your cart.
– understand and save user preferences for future visits.
– keep track of ads.
– Gathering aggregate data on site attendance and interactions to provide a better digital experience and better tools for the future. We may also use trusted third-party services that will track this information on our behalf.
You can choose to be notified by your computer each time a cookie is sent, or you can choose to refuse all cookies. You can do this using your browser settings. As each browser is slightly different, check your browser’s Help Menu for the correct way to change your cookies.
If you refuse all cookies, some features will be disabled. This will not affect the user experience that makes your site visit more efficient and may not work properly.
However, you can still order.
Disclosure to third parties
We do not sell, trade, or otherwise transfer your Personal Information to third parties, unless we give you prior notice. This does not apply to website hosting providers and third parties who assist us in managing our website, managing our business or serving our users, as long as these third parties agree to keep this information confidential. We may also be required to disclose this information when disclosure is necessary to meet the needs of the law, strengthen the policies of our site, or protect our rights, property or security or those of third parties.
However, any information that does not identify you personally may be used by third parties for commercial, advertising or other purposes.
Link to third parties
We may, at our discretion, include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. Therefore, we assume no liability or reliability for the content and activities of these third-party sites. However, we seek to protect the integrity of our site and listen to any comments on these sites.
The Google advertising requirements can be summarized by the Google Advertising Principles. They were put in place to provide a positive user experience. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Ads on our website.
We have implemented the following:
– Demographic data and interest ratios
We use together, as well as third-party vendors such as Google, first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers, to collect data concerning user interactions with advertising displays and other advertising services functions when they concern our website.
Users can set preferences for how Google displays ads using the Google Ad Settings page. Otherwise, You can unsubscribe by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out browser add-on.
California Online Privacy Act
According to CalOPPA, we accept the following:
Users can visit the site anonymously.
You can change your personal information:
– by sending us an email
– by logging into your account.
How does our site manage the Do Not Track indications?
We respect the Do Not Track and do not track, send cookies or use ads when a Do Not Track (DNT) system is active in a browser.
Does our site allow third party tracking?
It is also important to note that we allow the use of third-party tracking.
COPPA (Children Online Privacy Protection Act)
When it comes to collecting personal information from children under the age of 13, the Online Child Privacy Protection Act focuses on parental control. The Federal Trade Commission, the US consumer protection agency, applies the COPPA rule, which describes what website and online service operators must do to protect the safety and privacy of online children.
We do not sell anything specifically to children under the age of 13.
Fair Information Processing Practices
The Principles of Fair Information Processing Practices form the central pillar of the State Privacy Act-United and the concepts they understand have played a significant role in the development of data protection laws around the world. Understanding the Equitable Data Processing Principles and how they should be implemented is critical to complying with the various privacy laws that protect personal information.
In order to comply with the Fair Data Processing Practices, we undertake to take the following measures in the event of a data leak:
We will notify you by email
– within 7 business days
– within 7 business days
We also comply with the Individual Redress Principle, which allows individuals to have the right to legally sue data collectors and managers who do not comply with the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to judges or government agencies to investigate and/or prosecute non-governmentcompliance of data managers.
CAN SPAM Law
The CAN SPAM Act is a law that lays down rules for commercial emails, outlines requirements for commercial messages, gives recipients the right to stop receiving these messages and sets out severe penalties for violators.
We collect your email address for:
– send information, respond to requests and/or other requests or questions.
– Manage orders and send order information and updates.
– send you additional information about your product and/or service
– market on our mailing list or continue to send emails to our customers after the original transaction has taken place.
In compliance with CANSPAM, we commit to:
– do not use fake or misleading email addresses or email topics.
– reasonably identify the message as advertising.
– include the physical address of our company.
– Administer email marketing services from third parties, if used.
– Comply with unsubscribe requests promptly.
– allow users to unsubscribe using the link at the end of each email.
At any time, if you wish to unsubscribe from our future messages, you can send us a message at:
– follow the instructions at the bottom of each email
And we will remove your address from ALL future correspondence.
Farnham, Quebec J2N 3A3